Thursday, November 14, 2019
The 5G Race Intesifies

The 5G Race Intensifies!

As numerous sovereign nations start to compete for a 5G push, the United States has revealed a plethora of strategic steps to maintain its...
Speech Analytics: Taking Contact Center to a New Level

Speech Analytics: Taking Contact Center to a New Level

Speech analytics is the core enabling technology behind intelligent contact centers, releasing insight on 100 percent of calls by combining in-depth analysis of...
Three Pillars of AI for Contact Centers

Three Pillars of AI for Contact Centers

Artificial intelligence (AI) is a very broad concept and set of technologies, which must be targeted to a specific challenge in order to be effective. This mean...
Robotic Process Automation in Contact Centers

Robotic Process Automation in Contact Centers

With the appearance and advent of RPA, companies are starting to see significant growth in terms of profits and scaling of complete operations; however, when it...
How to Engross Gen Z in the Contact Center?

How to Engross Gen Z in the Contact Center?

Gen Z is the real “digital natives” even when compared to the Millennials. They desire constant feedback and appreciation in the workplace. Collaboration is...
Enhancing Call Center Productivity with AI

Enhancing Call Center Productivity with AI

Artificial intelligence (AI) is growing up to make a differentiation in the business communications area. With numerous solutions already available, the advanta...
Significant Technologies Affecting Retail in 2020

Significant Technologies Affecting Retail in 2020

Amazon Prime’s strength to prioritize Prime supporters in their supply chain and get them their parcels within 24 hours has shaken the world of online retail....
Digital Transformation Trends in Retail for 2020

Digital Transformation Trends in Retail for 2020

The following technologies are still bubbling and will likely continue to grow in the coming year. But for 2020, these are the more essential trends moving the ...
Retail Technology Advancements

Retail Technology Advancements

Technology continues to develop, transforming how many businesses function. But how has technology influenced the supply chain of retail labels? Here, is a look...
Retail Industry in the Age of Technology

Retail Industry in the Age of Technology

As we reside and recuperate in the age of technology, retailers look to strive in customer service by combining new technology into the foundation. Technology p...
Retail Technology Trends to Follow in 2019

Retail Technology Trends to Follow in 2019

Two thousand eighteen has been a mind-boggling and exciting year for the retail arena. The overall market was firm; lay-off was low, we did not see as many prop...
Developing Supply Chain Efficiency via IoT

Developing Supply Chain Efficiency via IoT

The global supply chain has become remarkably complicated. Proctor & Gamble has higher than 75,000 suppliers, while Walmart adds more than 100,000. With mul...
The Digital Supply Chain Takes Shape

The Digital Supply Chain Takes Shape

The digital supply chain inclination encompasses many technologies, from more accepted categories of software that “digitize” a method, to newer technologie...
Finance execs: Do you realize this happens within your Supply Chain?

Finance execs: Do you realize this happens within your Supply Chain?

Freight Costs Vary Depending on When Cargo is Shipped To begin, one of the most striking oddities that I quickly discovered is that most companies shipping c...
The Supply Chain Trends to Look-out for in 2019

The Supply Chain Trends to Look-out for in 2019

A successful supply chain management depends upon the involvement of everyone in the supply chain network to offer accurate and consistent information to recogn...
Supply Chain & BI

Supply Chain & BI

According to a latest Aberdeen Group report of supply chain professionals, organizations that want to manage their supply chain efficiently must learn to adopt ...
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