Wednesday, April 1, 2020
The 5G Race Intesifies

The 5G Race Intensifies!

As numerous sovereign nations start to compete for a 5G push, the United States has revealed a plethora of strategic steps to maintain its...
Speech Analytics: Taking Contact Center to a New Level

Speech Analytics: Taking Contact Center to a New Level

Speech analytics is the core enabling technology behind intelligent contact centers, releasing insight on 100 percent of calls by combining in-depth analysis of...
Three Pillars of AI for Contact Centers

Three Pillars of AI for Contact Centers

Artificial intelligence (AI) is a very broad concept and set of technologies, which must be targeted to a specific challenge in order to be effective. This mean...
Robotic Process Automation in Contact Centers

Robotic Process Automation in Contact Centers

With the appearance and advent of RPA, companies are starting to see significant growth in terms of profits and scaling of complete operations; however, when it...
How to Engross Gen Z in the Contact Center?

How to Engross Gen Z in the Contact Center?

Gen Z is the real “digital natives” even when compared to the Millennials. They desire constant feedback and appreciation in the workplace. Collaboration is...
Enhancing Call Center Productivity with AI

Enhancing Call Center Productivity with AI

Artificial intelligence (AI) is growing up to make a differentiation in the business communications area. With numerous solutions already available, the advanta...
How Smart Shelf Technology is Reshaping Retail Industry?

How Smart Shelf Technology is Reshaping Retail Industry?

The smart shelf is one of the emergent technologies expected to transform the retail industry altogether. These IoT connected solutions are said to help the bri...
How UK Retailers are Managing Their Digital Expansion?

How UK Retailers are Managing Their Digital Expansion?

The UK's e-commerce market is expected to continue to expand, with a forecast growth rate from 2019 to 2023 of 5.9 percent. As a result eCommerce businesses are...
6 Must-Haves in An Inventory Management Software

6 Must-Haves in An Inventory Management Software

Finding the right inventory management software is not an easy task. You have to look for the best features, which aligns with the requirements of the business ...
5 Reasons to Adopt Teller Cash Recyclers

5 Reasons to Adopt Teller Cash Recyclers

As a business owner, you might have to handle a lot of cash every day, so you aren’t any stranger to the prominence of appropriate cash management. You could ...
A 4-Step Guide to Transform Your Omni-Channel Retail Strategy

A 4-Step Guide to Transform Your Omni-Channel Retail Strategy

As a retailer, you must think and act according to how your customers shop. Only then you will be able to keep them engaged. We are, today, living in the “on-...
Developing Supply Chain Efficiency via IoT

Developing Supply Chain Efficiency via IoT

The global supply chain has become remarkably complicated. Proctor & Gamble has higher than 75,000 suppliers, while Walmart adds more than 100,000. With mul...
The Digital Supply Chain Takes Shape

The Digital Supply Chain Takes Shape

The digital supply chain inclination encompasses many technologies, from more accepted categories of software that “digitize” a method, to newer technologie...
Finance execs: Do you realize this happens within your Supply Chain?

Finance execs: Do you realize this happens within your Supply Chain?

Freight Costs Vary Depending on When Cargo is Shipped To begin, one of the most striking oddities that I quickly discovered is that most companies shipping c...
The Supply Chain Trends to Look-out for in 2019

The Supply Chain Trends to Look-out for in 2019

A successful supply chain management depends upon the involvement of everyone in the supply chain network to offer accurate and consistent information to recogn...
Supply Chain & BI

Supply Chain & BI

According to a latest Aberdeen Group report of supply chain professionals, organizations that want to manage their supply chain efficiently must learn to adopt ...
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